EXISTING FACILITIES AND OPERATIONS

Each and every spa operation has the opportunity to improve in some area of the business, ultimately to increase theĀ bottom line. Often there are impediments to seeing this improvement you desire. Enough time, experience or a balanced perspective?

No matter the challenge, our consulting team will bring a fresh and professional outlook to your facility. We can quickly isolate areas of concern and bring tangible solutions to the table. The following is a list of some of the areas in which we can assist you:

HUMAN RESOURCES

  • Hiring and selection processes
  • Compensation structures including wages, commissions, and incentives
  • Performance evaluations
  • Scheduling and staffing reviews
  • Management training

PERFORMANCE ANALYSIS

  • Retail sales
  • Client rebooking and retention
  • Reservation/booking efficiencies
  • Service standards
  • Menu and services analysis
  • Financial efficiency and production
  • Room layout

EQUIPMENT SUPPLIER RECOMMENDATIONS

  • Analyze existing equipment to ensure it is being used efficiency, properly, and safely. Make recommendations on changes, upgrades or deletions.
  • Computer system recommendations.
  • People and places to find unique spa related items for services and retail products.

EXPANSION OR REDEVELOPMENT SUPPORT

  • Depending on the breadth of the expansions, we will employ our feasibility, design and business development approach as detailed in ‘New Development’ as required.
  • Assist in creating the size and scope of the expansion to work with the existing structure.
  • Offer new unique solutions with layout, facility usage, and innovative treatment spaces.