Spa Business Management Retreat


THE REASON FOR LIMITED SPACE: We limit the class size to just 15 people. This way we have enough talk time for everyone and you can get specific answers to specific questions that relate to your business.

Monday May 7th & Tuesday May 8th, 2018

Hockley Valley Resort

Our training and development programs are carefully designed to meet the specific needs of personal development in the spa industry. Each program is vigilantly crafted to bring up to date information and tangible tools you can implement in your spa or medispa today.

Spaformation courses are delivered by trained professionals with comprehensive and detailed knowledge and experience in the spa and medispa business. Tremendous results to your bottom line and overall operations can be achieved by attending this course.

More Retreat Testimonials

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Laurie HannahYounique Hair & Esthetics
May, 2016
Hockley Valley Resort, Ontario

I loved interacting with other classmates. I learned so much.
Halima AmiarCanada Natural Selections
June, 2017
Hockley Valley Resort, Ontario

Provided us with strong and great tools to be successful.
Jennifer KellySugarmoon Salon & Spa
June, 2017
Hockley Valley Resort, Ontario

I enjoyed the open discussions and hearing everyone's challenges & triumphs in their business. Rob has great information and ideas. Very easy to listen to Very knowledgeable and motivating.
Lesley SarglaSugarmoon Salon & Spa
June, 2017
Hockley Valley Resort, Ontario

I enjoyed the breadth of knowledge that was shared. Rob is an excellent orator with multiple examples that are all relevant & applicable. The learning was immense! I was beyond impressed. The success of this management training for our team is immeasurable - we are leaving as a more cohesive, knowledgeable & trustworthy team.
Irene CullitonSkin 'n Tonic
May, 2016
Hockley Valley Resort, Ontario

The spreadsheets and operational protocols are invaluable. I really enjoyed the group discussions and Rob's willingness to answer one-on-one concerns.
Olga Munari-AssalySpa Munari
May, 2016
Hockley Valley Resort, Ontario

Very impressed with all the forms and information. I enjoyed the fact that we did some role-playing and getting answers and information from other spas.

Spaformation Training Retreat class at Hockley Valley Resort

Join Us!

Spa Management Training Retreat

May 7-8, 2018

Success starts at the top and it is vital the leaders are walking the walk. With the benefit of extensive management and training experience we have carefully created our intensive spa and management course that will continue the development of the most seasoned veteran or the manager in waiting.

$1395.00 + HST

Additional attendees from the same organization are half price!*
(*Limit of one half price attendee for each full price attendee)

  • DRIVE revenues
  • REDUCE expenses
  • INCREASE client satisfaction & retention
  • INCREASE staff satisfaction & retention
  • IMPROVE operational efficiencies
  • DELIVER exceptional experiences
  • Bring accountability and productivity to your business


Our program will leave you with tangible and meaningful skills and tools to take back into the business environment and create positive change immediately.

Attendees receive a complete manual including all areas of discussion, copy of all operational templates (in Word of Excel formats) and examples.

These spa management programs will support your overall team goals by training managers and owners on how to manage themselves and the team they lead. Certificate is received upon completion.


We have chosen a slightly more private location for our retreat so you can come and focus on the learning and the changes you want to make.

Instead of rushing back to work or home, why not stay Sunday and Tuesday nights?

A GREAT PLACE TO SHARE & LEARN: Perhaps get a spa treatment or hang out with your industry colleagues and share, learn and grow.

Not only can you take care of yourself but take better care of you, your team and your business.

Monday May 7th  & Tuesday May 8th 2018

$1395.00 + HST

Speak the same language: Additional attendees from same organization are half price!*

*Limit of one half price attendee for each full price attendee.

Human Resource Toolkit

  • Managing your Team
  • Recruiting & Retaining
  • Coaching & Evaluating

Operational Management

  • Procedures and Manuals
  • The Reception Team
  • Suppliers
  • Technology

5 Star Customer Service

  • Setting & Measuring Standards
  • Commitment to Customer Care
  • Service Guidelines


  • Creating a Plan
  • Successful Promotions
  • Social Media & Communications
You can drive daily if you live in the area or perhaps enjoy some wonderful hospitality while you learn.


Resort Package Includes: (Booked directly with Hockley Valley Resort)
  • Deluxe Resort Room
  • Dinner on Monday 7th
  • Delicious Breakfast and Lunch on Tuesday the 8th.
  • Refreshments will be provided by Spaformation during the retreat.

We have negotiated special rates with the Resort for our retreat attendees

$273 Single Occupancy, per person per night, plus tax and gratuity. This rate is applicable Monday night.

$179 Bed & breakfast rate available for those wishing to stay the night of Sunday June 6thth or Tuesday June 8th. (per person per night, plus tax and gratuity)

Check in Sunday night and leave on Wednesday morning after the program feeling motivated and renewed.

Please contact Hockley Valley Resort to book your resort package after you have registered for our training.

Check out all there is to offer at
Hockley Valley Resort Phone: 416 363 5490

Note: Refer to “Spaformation Retreat” when booking your room.

Resort Amenities: (just a few)
  • 8,000 Square foot European Spa
  • Indoor & Outdoor pool, Whirlpool, Sauna
  • Exercise Facilities
  • Golf Course

Check it out all there is offer at

Spa and Salon Business Management Training of Toronto. Best Spa and Salon Business Management Training in Canada. Come now to register for your Spa and Salon Business Management Training.

Additional Attendees from the Same Organization get

(*Limit of one half price attendee for each full price attendee)