“I have never been focused on earnings. However; this training made me realize that I am doing a dis-service for my clients by not suggesting follow-ups, and setting up return visits. Great presentation and interaction. Thanks for the Flying Lesson!”

I loved interacting with other classmates. I learned so much.

Provided us with strong and great tools to be successful.

I enjoyed the open discussions and hearing everyone’s challenges & triumphs in their business. Rob has great information and ideas. Very easy to listen to Very knowledgeable and motivating.

I enjoyed the breadth of knowledge that was shared. Rob is an excellent orator with multiple examples that are all relevant & applicable. The learning was immense! I was beyond impressed. The success of this management training for our team is immeasurable - we are leaving as a more cohesive, knowledgeable & trustworthy team.

The spreadsheets and operational protocols are invaluable. I really enjoyed the group discussions and Rob’s willingness to answer one-on-one concerns.

Very impressed with all the forms and information. I enjoyed the fact that we did some role-playing and getting answers and information from other spas.