Join us LIVE or VIRTUALLY!
Spa Management Training
2023 GUIDE TO SPA PROFITABILITY
Success starts at the top and it is vital the leaders are walking the walk. With the benefit of extensive management and training experience we have carefully created our intensive spa and management course that will continue the development of the most seasoned veteran or the manager in waiting.
Our program features 4 modules of power packed learning. It gives you a chance to get back to business and make meaningful change!
Our training and development programs are carefully designed to meet the specific needs of personal development in the spa industry. Each program is vigilantly crafted to bring up to date information and tangible tools you can implement in your business today.
Spaformation courses are delivered by experienced and trained professionals with current, comprehensive and detailed knowledge of the spa industry. Tremendous results to your bottom line and overall operations will be achieved by attending this course.
Who Should Attend:
Owners, Operators and Leaders of Day Spas, Medi Spas, Resort Spas, Destination Spas.
Learn industry best practices to be more profitable.
JUST SOME OF THE SPA MANAGEMENT TRAINING BENEFITS:
DRIVE revenues
REDUCE expenses
INCREASE client satisfaction & retention
INCREASE staff satisfaction & retention
DELIVER exceptional experiences
IMPROVE operational efficiencies
Bring accountability and productivity to your business
Take a module, implement the changes, come back for more!
FEATURES
Our program will leave you with tangible and meaningful skills and tools to take back into the business environment and create positive change immediately.
Attendees receive a complete manual including all areas of discussion, copy of all operational templates (in Word of Excel formats) and examples.
These spa management programs will support your overall team goals by training managers and owners on how to manage themselves and the team they lead. Certificate is received upon completion.
Primary Learning Topics:
Leadership and a Motivated Team
Spa Finance and Business Analysis
Spa Marketing
Business Building – Service and Retail
Spa Operations and Business Planning
IMMERSE YOURSELF IN THE LEARNING
As Spa leaders with decades of business experience, your facilitators; Rob Cass and Antonella Calandra show you how to maximize the growth and success of your business.
We have chosen a slightly more private location for our retreat so you can come and focus on the learning and the changes you want to make.
In the hills of Caledon, just 1 hour from the Greater Toronto Area.
A GREAT PLACE TO SHARE & LEARN: Sunny boardroom with little distractions to facilitate learning and growing. Nearby nature walking trails to take care of yourself, your team and your business; before, after or during lunch break.
Join us LIVE or VIRTUALLY!
Live Location: 15622 McLaughlin Road, Inglewood Ontario
2023 Guide to Spa Profitability Modules
Leadership and a Motivated Team
Focusing on the leader and how they create a motived and high functioning team.
Spa Finance and Business Analysis
How to understand, measure and influence the financial performance of the business.
- Budgeting
- Goals
- Metrics and measurements
Spa Marketing
Essential and best-in-class marketing activities for your successful spa business
Business Building – Service and Retail
How to set up and manage the sales practices of your business an team members for maximum profits
Guest Experience Excellence
- First impressions,
- Initial consultation/Guest Discovery
- Treatment plans and programs
Offering an outstanding experience to every guest, at every visit, is essential for your long term success.
In addition to teaching their own courses, Rob has taught at spa colleges, private facilities and acts as a keynote speaker at spa conferences across North America.
With his extensive senior management and project experience, Rob continues to bring global perspective, combined with a focus on health and wellness, to his clients that ultimately provides outstanding results and long-standing benefits to their organizations.
Spa Operations and Business Planning
All the important ins and outs, best practices and mission critical operations to make sure your business pays you what your worth.
- Maximizing team productivity
- Yield management
- Planning ahead to make sure you stay ahead
In addition to teaching their own courses, Rob has taught at spa colleges, private facilities and acts as a keynote speaker at spa conferences across North America.
With his extensive senior management and project experience, Rob continues to bring global perspective, combined with a focus on health and wellness, to his clients that ultimately provides outstanding results and long-standing benefits to their organizations.
We limit the live class size to just 8 people.
This way we have enough talk time for everyone and you can get specific answers to specific questions that relate to your business.
NEW DATES COMING FOR 2023
best value
$679
All Four (4) Modules - per module
- leadership and motivated team
- spa finance and business analysisteam
- business building - service and retail
- spa operation and building planning
2 modules
$797
When you purchase any 2 modules - per module
- leadership and motivated team
- spa finance and business analysisteam
- business building - service and retail
- spa operation and building planning
single module
$997
When you choose any One (1) module
- leadership and motivated team
- spa finance and business analysisteam
- business building - service and retail
- spa operation and building planning