Spa Business Management Retreats
Two Programs, Two Amazing Learning Opportunities BUSINESS POWER or PEOPLE POWER
(LIMITED SPACE AVAILABLE)
Each Program is Two (2) Days of power packed learning. It gives you a chance to get back to business and make meaningful change. The come back for more!
Our training and development programs are carefully designed to meet the specific needs of personal development in the spa industry. Each program is vigilantly crafted to bring up to date information and tangible tools you can implement in your spa or medispa today.
Spaformation courses are delivered by trained professionals with comprehensive and detailed knowledge and experience in the spa and medispa business. Tremendous results to your bottom line and overall operations can be achieved by attending this course.
More Retreat Testimonials
Hockley Valley Resort, Ontario
I loved interacting with other classmates. I learned so much.
Hockley Valley Resort, Ontario
Provided us with strong and great tools to be successful.
Hockley Valley Resort, Ontario
I enjoyed the open discussions and hearing everyone's challenges & triumphs in their business. Rob has great information and ideas. Very easy to listen to Very knowledgeable and motivating.
Hockley Valley Resort, Ontario
I enjoyed the breadth of knowledge that was shared. Rob is an excellent orator with multiple examples that are all relevant & applicable. The learning was immense! I was beyond impressed. The success of this management training for our team is immeasurable - we are leaving as a more cohesive, knowledgeable & trustworthy team.
Hockley Valley Resort, Ontario
The spreadsheets and operational protocols are invaluable. I really enjoyed the group discussions and Rob's willingness to answer one-on-one concerns.
Hockley Valley Resort, Ontario
Very impressed with all the forms and information. I enjoyed the fact that we did some role-playing and getting answers and information from other spas.
Join Us! Spa Management Training Retreats – BUSINESS POWER or BUSINESS POWER
2023 DATES TBA
Coming Soon
If your Spa or Salon is located in Ontario, You might qualify to receive Canada-Ontario Job Grant Funding
Canada-Ontario Job Grant
You could receive up to $10,000 per employee towards the cost of job training.
Rob Cass is a qualified trainer under this program
JUST SOME OF THE SPA MANAGEMENT RETREAT BENEFITS:
DRIVE revenues
REDUCE expenses
INCREASE client satisfaction & retention
INCREASE staff satisfaction & retention
IMPROVE operational efficiencies
DELIVER exceptional experiences
Bring accountability and productivity to your business
FEATURES
Our program will leave you with tangible and meaningful skills and tools to take back into the business environment and create positive change immediately.
Attendees receive a complete manual including all areas of discussion, copy of all operational templates (in Word of Excel formats) and examples.
These spa management programs will support your overall team goals by training managers and owners on how to manage themselves and the team they lead. Certificate is received upon completion.
Primary Learning Topics:
- Financial Performance and Budgeting
- Compensation Strategies
- Marketing Power
- Keys to Spa Profits
IMMERSE YOURSELF IN THE LEARNING
We have chosen a slightly more private location for our retreat so you can come and focus on the learning and the changes you want to make.
Instead of rushing back to work or home, why not stay Sunday and Tuesday night?
A GREAT PLACE TO SHARE & LEARN: Perhaps get a spa treatment or hang out with your industry colleagues and share, learn and grow.
Not only can you take care of yourself but take better care of you, your team and your business.
COMING SOON
Speak the same language: Additional attendees from same organization are half price!*
*Limit of one half price attendee for each full price attendee.
Apply for a Government Grant for Employee Training
If your Spa or Salon is located in Ontario, You might qualify to receive Canada-Ontario Job Grant Funding.
Canada-Ontario Job Grant
You could receive up to $10,000 per employee towards the cost of job training.
Rob Cass is a qualified trainer under this program.
BUSINESS POWER
- Day 1
- Day 2
Financial Planning & Budgeting
- Budgeting and Planning
- Profitable Operations
- Financial Smarts
Cost Controls
- Procedures and Manuals
- The Reception Team
- Suppliers
- Technology
5 Star Customer Service
- Setting & Measuring Standards
- Commitment to Customer Care
- Service Guidelines
Motivating Your Team
- A Happy Team is a Productive Team
- Getting them motivated and keeping them that way
- Communication and Leadership
PEOPLE POWER
- Day 1
- Day 2
Human Resource Toolkit
- Managing your Team
- Recruiting & Retaining
- Coaching & Evaluating
Operational Management
- Procedures and Manuals
- The Reception Team
- Suppliers
- Technology
Compensation Strategies
- Determining pay rates
- Different pay structures
- Setting salaries, commissions and bonuses
Marketing for Results
- Creating a marketing plan
- Successful promotions
- Social Media and Communications