Spa Business Management Retreats

Two Programs, Two Amazing Learning Opportunities BUSINESS POWER or PEOPLE POWER

(LIMITED SPACE AVAILABLE)

THE REASON FOR LIMITED SPACE: We limit the class size to just 15 people. This way we have enough talk time for everyone and you can get specific answers to specific questions that relate to your business.

Each Program is Two (2) Days of power packed learning. It gives you a chance to get back to business and make meaningful change. The come back for more!

Our training and development programs are carefully designed to meet the specific needs of personal development in the spa industry. Each program is vigilantly crafted to bring up to date information and tangible tools you can implement in your spa or medispa today.

Spaformation courses are delivered by trained professionals with comprehensive and detailed knowledge and experience in the spa and medispa business. Tremendous results to your bottom line and overall operations can be achieved by attending this course.

More Retreat Testimonials

Join Us! Spa Management Training Retreats – BUSINESS POWER or BUSINESS POWER

2023 DATES TBA

Success starts at the top and it is vital the leaders are walking the walk. With the benefit of extensive management and training experience we have carefully created our intensive spa and management course that will continue the development of the most seasoned veteran or the manager in waiting.

Coming Soon

Additional attendees from the same organization are half price!* (*Limit of one half price attendee for each full price attendee)

If your Spa or Salon is located in Ontario, You might qualify to receive Canada-Ontario Job Grant Funding
Canada-Ontario Job Grant
You could receive up to $10,000 per employee towards the cost of job training.
Rob Cass is a qualified trainer under this program

JUST SOME OF THE SPA MANAGEMENT RETREAT BENEFITS:

DRIVE revenues

REDUCE expenses

INCREASE client satisfaction & retention

INCREASE staff satisfaction & retention

IMPROVE operational efficiencies

DELIVER exceptional experiences

Bring accountability and productivity to your business

FEATURES

Our program will leave you with tangible and meaningful skills and tools to take back into the business environment and create positive change immediately.

Attendees receive a complete manual including all areas of discussion, copy of all operational templates (in Word of Excel formats) and examples.

These spa management programs will support your overall team goals by training managers and owners on how to manage themselves and the team they lead. Certificate is received upon completion.

Primary Learning Topics:

IMMERSE YOURSELF IN THE LEARNING

We have chosen a slightly more private location for our retreat so you can come and focus on the learning and the changes you want to make.

Instead of rushing back to work or home, why not stay Sunday and Tuesday night?

A GREAT PLACE TO SHARE & LEARN: Perhaps get a spa treatment or hang out with your industry colleagues and share, learn and grow.

Not only can you take care of yourself but take better care of you, your team and your business.

COMING SOON

Speak the same language: Additional attendees from same organization are half price!*

*Limit of one half price attendee for each full price attendee.

Apply for a Government Grant for Employee Training

If your Spa or Salon is located in Ontario, You might qualify to receive Canada-Ontario Job Grant Funding.
Canada-Ontario Job Grant
You could receive up to $10,000 per employee towards the cost of job training.
Rob Cass is a qualified trainer under this program.

BUSINESS POWER

Financial Planning & Budgeting

  • Budgeting and Planning
  • Profitable Operations
  • Financial Smarts

Cost Controls

  • Procedures and Manuals
  • The Reception Team
  • Suppliers
  • Technology

5 Star Customer Service

  • Setting & Measuring Standards
  • Commitment to Customer Care
  • Service Guidelines

Motivating Your Team 

  • A Happy Team is a Productive Team
  • Getting them motivated and keeping them that way
  • Communication and Leadership

PEOPLE POWER

Human Resource Toolkit

  • Managing your Team
  • Recruiting & Retaining
  • Coaching & Evaluating

Operational Management

  • Procedures and Manuals
  • The Reception Team
  • Suppliers
  • Technology

Compensation Strategies

  • Determining pay rates
  • Different pay structures
  • Setting salaries, commissions and bonuses

Marketing for Results

  • Creating a marketing plan
  • Successful promotions
  • Social Media and Communications

Additional Attendees from the Same Organization get

HALF PRICE FOR COURSE REGISTRATION!

(*Limit of one half price attendee for each full price attendee)