THE REASON FOR LIMITED SPACE: We limit the class size to just 15 people. This way we have enough talk time for everyone and you can get specific answers to specific questions that relate to your business.
Each Program is Two (2) Days of power packed learning. It gives you a chance to get back to business and make meaningful change. The come back for more!
Our training and development programs are carefully designed to meet the specific needs of personal development in the spa industry. Each program is vigilantly crafted to bring up to date information and tangible tools you can implement in your spa or medispa today.
Spaformation courses are delivered by trained professionals with comprehensive and detailed knowledge and experience in the spa and medispa business. Tremendous results to your bottom line and overall operations can be achieved by attending this course.
More Retreat Testimonials
Laurie HannahYounique Hair & Esthetics
May, 2016Hockley Valley Resort, OntarioI loved interacting with other classmates. I learned so much.
Halima AmiarCanada Natural Selections
June, 2017Hockley Valley Resort, OntarioProvided us with strong and great tools to be successful.
Jennifer KellySugarmoon Salon & Spa
June, 2017Hockley Valley Resort, OntarioI enjoyed the open discussions and hearing everyone's challenges & triumphs in their business. Rob has great information and ideas. Very easy to listen to Very knowledgeable and motivating.
Lesley SarglaSugarmoon Salon & Spa
June, 2017Hockley Valley Resort, OntarioI enjoyed the breadth of knowledge that was shared. Rob is an excellent orator with multiple examples that are all relevant & applicable. The learning was immense! I was beyond impressed. The success of this management training for our team is immeasurable - we are leaving as a more cohesive, knowledgeable & trustworthy team.
Irene CullitonSkin 'n Tonic
May, 2016Hockley Valley Resort, OntarioThe spreadsheets and operational protocols are invaluable. I really enjoyed the group discussions and Rob's willingness to answer one-on-one concerns.
Olga Munari-AssalySpa Munari
May, 2016
Hockley Valley Resort, OntarioVery impressed with all the forms and information. I enjoyed the fact that we did some role-playing and getting answers and information from other spas.
Hockley Valley Resort, OntarioVery impressed with all the forms and information. I enjoyed the fact that we did some role-playing and getting answers and information from other spas.
Join Us!
Spa Management Training Retreats – BUSINESS POWER or BUSINESS POWER
FALL 2019 DATES
PEOPLE POWER – OCT. 28 & 29, 2019 in Toronto, Ontario
BUSINESS POWER – NOV. 4 & 5, 2019 in Vancouver, British Columbia
Success starts at the top and it is vital the leaders are walking the walk. With the benefit of extensive management and training experience we have carefully created our intensive spa and management course that will continue the development of the most seasoned veteran or the manager in waiting.
$1495.00 + HST
Additional attendees from the same organization are half price!*
(*Limit of one half price attendee for each full price attendee)
If your Spa or Salon is located in Ontario, You might qualify to receive Canada-Ontario Job Grant Funding
Canada-Ontario Job Grant
You could receive up to $10,000 per employee towards the cost of job training.
Rob Cass is a qualified trainer under this program
JUST SOME OF THE SPA MANAGEMENT RETREAT BENEFITS:
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DRIVE revenues
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REDUCE expenses
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INCREASE client satisfaction & retention
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INCREASE staff satisfaction & retention
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IMPROVE operational efficiencies
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DELIVER exceptional experiences
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Bring accountability and productivity to your business
FEATURES
Our program will leave you with tangible and meaningful skills and tools to take back into the business environment and create positive change immediately.
Attendees receive a complete manual including all areas of discussion, copy of all operational templates (in Word of Excel formats) and examples.
These spa management programs will support your overall team goals by training managers and owners on how to manage themselves and the team they lead. Certificate is received upon completion.
Primary Learning Topics:
• Financial Performance and Budgeting
• Compensation Strategies
• Marketing Power
• Keys to Spa Profits
IMMERSE YOURSELF IN THE LEARNING
We have chosen a slightly more private location for our retreat so you can come and focus on the learning and the changes you want to make.
Instead of rushing back to work or home, why not stay Sunday and Tuesday night?
A GREAT PLACE TO SHARE & LEARN: Perhaps get a spa treatment or hang out with your industry colleagues and share, learn and grow.
Not only can you take care of yourself but take better care of you, your team and your business.
JUST $1495.00 + HST
Speak the same language: Additional attendees from same organization are half price!*
*Limit of one half price attendee for each full price attendee.
Apply for a Government Grant for Employee Training
If your Spa or Salon is located in Ontario, You might qualify to receive Canada-Ontario Job Grant Funding.
Canada-Ontario Job Grant
You could receive up to $10,000 per employee towards the cost of job training.
Rob Cass is a qualified trainer under this program.
BUSINESS POWER
Financial Planning & Budgeting
- Budgeting and Planning
- Profitable Operations
- Financial Smarts
Cost Controls
- Procedures and Manuals
- The Reception Team
- Suppliers
- Technology
Compensation Strategies
- Determining pay rates
- Different pay structures
- Setting salaries, commissions and bonuses
Marketing for Results
- Creating a marketing plan
- Successful promotions
- Social Media and Communications
PEOPLE POWER
Human Resource Toolkit
- Managing your Team
- Recruiting & Retaining
- Coaching & Evaluating
Operational Management
- Procedures and Manuals
- The Reception Team
- Suppliers
- Technology
5 Star Customer Service
- Setting & Measuring Standards
- Commitment to Customer Care
- Service Guidelines
Motivating Your Team
- A Happy Team is a Productive Team
- Getting them motivated and keeping them that way
- Communication and Leadership
Additional Attendees from the Same Organization get
HALF PRICE FOR COURSE REGISTRATION!
(*Limit of one half price attendee for each full price attendee)
