Reception Team: Cornerstone of the Spa Business
They receive the tiniest paycheck. They are often forgotten. They are left on the fence when training is offered to the spa service providers. They are
Staff Interactions With Your Spa Guests
Having standards for the way your staff communicate with guests is crucial to maintaining the desired professional atmosphere for your spa. Staff interactions with your
Spa Industry Team Standards
We have a saying, “Your business is only as good as your worst employee”. Your goal must be to have your staff doing the same
The Human Factor- Spa Business
I think we should start with getting one thing clear: It is not all about the hair, the hands, the face, or the feet. It
Spa Training – Love the Learnin’
People always are asking me what are the traits of the most successful people I work with. What do they do? How do they think? How
Spa Business Staff Training
Staff education and training is the way to achieve this. Individual and group training must be continuous. Practicing mock situations can be helpful in training