blogSpa Business Feedback Matters In this day and age, who doesn’t check reviews before purchasing products and services? Reviews…Robert CassMarch 12, 2020
SpaSpa Business The Cannabis Spa Along with the legalization of cannabis comes its’ various uses. In the spa world, the…Robert CassDecember 4, 2019
Spa Business A Question of Culture, How Diverse are You? A Question of Culture, How Diverse are you? Over 11 million Canadian females between the…Robert CassSeptember 11, 2019
ManagementSpaSpa BusinessStaff 7 Steps to Owning a Successful Spa Business! So you want to own a spa? Congratulations! It’s a wonderful dream and goal. It is…Robert CassJanuary 6, 2019
SpaSpa Business Being ‘Present’ – Giving Spa Guests Your Full Attention How we treat and communicate with our guests in spas or salons is a critical…Robert CassDecember 20, 2016
Spa BusinessStaff SKY HIGH Customer Service As spa consultants we always get asked what makes one spa better than another, what…Robert CassAugust 30, 2016
SpaSpa Business How HEALTHY is your SPA Business? Your days are full of treatments, meetings, deadlines and team member issues. In order to…Robert CassAugust 22, 2016
SpaSpa BusinessUncategorized Couples Spa Services. The Good & The Bad. Couples services are a retreat of choice for the frantic partners who can only escape for…Robert CassAugust 2, 2016
SpaSpa BusinessSpa TrainingStaff Turn Your Spa Reception from Good to Great! Training a spa reception team is a great idea. It’s the best favor you can…Robert CassJuly 25, 2016
SpaSpa Business How to Make Your Menu a Power Spa Marketing Tool! Spa marketing is a game changer in the spa business world. You can have the…Robert CassJuly 19, 2016