In this day and age, who doesn’t check reviews before purchasing products and services? Reviews…
Robert CassMarch 12, 2020
A Question of Culture, How Diverse are you? Over 11 million Canadian females between the…
Robert CassSeptember 11, 2019
So you want to own a spa? Congratulations! It’s a wonderful dream and goal. It is…
Robert CassJanuary 6, 2019
How we treat and communicate with our guests in spas or salons is a critical…
Robert CassDecember 20, 2016
As spa consultants we always get asked what makes one spa better than another, what…
Robert CassAugust 30, 2016
Your days are full of treatments, meetings, deadlines and team member issues. In order to…
Robert CassAugust 22, 2016
Couples services are a retreat of choice for the frantic partners who can only escape for…
Robert CassAugust 2, 2016
Spa marketing is a game changer in the spa business world. You can have the…
Robert CassJuly 19, 2016
